Programs & Services

The Senior Vice President oversees the departments engaged with community and home-based programs that serve Philadelphia’s older adults and those with disabilities.

(The following links are shortcuts to other areas within this site)

Community Relations
Through its Community Relations staff, PCA reaches out to consumers, community groups, community agencies, and clergy to inform them of services available to older adults.  
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PCA Helpline
This information and referral service links callers with programs, services and resources for older adults within PCA or in the community. Helpline staff also provide intake for PCA services.
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Housing
The Housing Department performs repairs and modifications on individual homes, engages in housing advocacy, produces resource materials and participates in training and research.
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Long Term Care
Long Term Care performs assessments and oversees contractors who provide home-based services that help thousands of Philadelphia’s elderly and adults with disabilities to avoid nursing home placement and remain at home, as safely and as independently as possible. The department also assists individuals with living options, provides support for family caregivers and investigates reports of elder abuse, neglect, exploitation or abandonment. 
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Program Management
The Program Management Department oversees funding and delivery of a wide range of community-based programs and services, including home-delivered and congregate meals, senior community centers, in-home support, insurance counseling, legal services, center-based mental health services, volunteer and employment programs, health promotion, and access to transportation. The department also develops service specifications and requests for proposals and monitors provider performance.
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